Replies to This Discussion

3D RoboticsPermalink Reply by Chris Anderson on July 29, 2012 at 8:49pm

I didn't have any trouble myself, but have you tried rebooting and trying again? If that doesn't work, uninstalling and doing a fresh install?

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Permalink Reply by Pierre Seguin on July 29, 2012 at 10:45pm

Hi Chris, yes have done that even deleted MP from the computer and redownloaded the .exe file from the site, no dice.

cheers Pi

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Permalink Reply by Andrew Radford on July 30, 2012 at 12:35am

Perhaps you have an antivirus software mistakenly blocking the download?

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Permalink Reply by Pierre Seguin on July 30, 2012 at 5:40pm

Thanks for your comment.The download is fine only the part pertaining to the dll mentioned fail. I have not changed my computer set up or antivirus software. And I did not have the problem with earlier versions of MP. Pi

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Permalink Reply by Mike Boland on August 2, 2012 at 1:33pm

I found that some updates did not set permissions properly which affected the program.

Now, whenever there is an update I quit MP and then run it again as 'Administrator' and all is well.

It seems some files are set to admin only and running as a user the update can't change these files or directories.

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Permalink Reply by Pierre Seguin on August 2, 2012 at 3:46pm

Thanks Mike. That's what I do now go to the download site and run the Mp in administrator Pi.

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DeveloperPermalink Reply by Michael Oborne on August 2, 2012 at 4:05pm

When you install via MSI, the permission should be change to grant all users full access, the zip file however does not do this, so it depends on how you install the planner.

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Permalink Reply by Pierre Seguin on August 3, 2012 at 2:31pm

Thank you Michael. Will look into it. however it is not a problem if I download the zip and do a run with administrator priviledge everything is OK. And the advantage for me is I can go and check if the new relise contains important updates. Pi.

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