Drone and RC bound but no response from sticks

I have a DJI S900 for a design project along with an A2 receiver, 2 DSM2 satellites plugged into the receiver, and a Spektrum Dx6i Transmitter. When we go to bind the remote the satellite lights blink and we hit the bind switch on the RC and all blinking lights turn solid and the A2 light changes from red to green, indicating a bind. If we switch the RC off the light turns red again and back to green when turned on so we know they are communicating. However when we run the DJI assistant software moving the sticks does absolutely nothing, we cannot calibrate at all and the rotors don't react to stick movements.

Things we have tried

Updating software through assistant software

motor tests through software (motors work)

use RC with a toy drone (it works)

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