Hi,

I try to connect UgCS with my P4P, Samsung Galaxy Prime, and my windows Surface 2 Pro.

Everything seems to be ok:

  • at the first side, the P4P is well connected to the Samsung Galaxy, I can use the App, I get the FPV.
  • at the other side, the computer runs UgCS client well.

Both are connected in the same network: I made few combinaison;

  • Computer make an wifi access point on wich the Android's device is connected.
  • Android's device make an wifi access point on which the computer is connected.
  • I use another device to make an wifi / internet access point and both Android's device and Computer are connected

Whatever, the UgCS Client (computer) does't seems to see the drone.....

On the app, the UCS "point" is still grise indicated there is no connection.

When I display telemtry it says: No UCS Connections

I don't understand how to do....

Am I missing something? maybe my computer or my android device have an issu with a Port?

I've tried to look for in Advanced Setting in the App, but I don't understand....

Please help, I would like to buy UgCS but if I can't use it, I wont.....

I use last version (downloaded today ugcs desktop, and same for google app).

I've also just reinstal windows but nothing changes.

The drone firmware is also the latest...

bye

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Replies to This Discussion

Hi!

Sorry for the inconvienience!

Please check that you are using UgCS 2.13 (desktop version) with UgCS for DJI app 2.9.99.

The desktop installer you can download from our web page and you can check UgCS for DJI app version within app, if it is not 2.9.99, please check for updates manually in Google Play or wait until it will update automatically (should happen today 10.01.2018).

This combination should work for you.

Artūrs

hi, it works fine thanks =)

thank you very much, i like your Article, it can help me.

thanks

Hi,

I don t understand why with my CrystalSky 7,8 can't Instal the APK when it worked a week ago?

I ve desinstalled UgCS for DJI from CrystalSky when I saw connection with Laptop didn t work. But, the app was installed fine and worked fine...

Why one week later I can't anymore instal it?

It seems this version doesn t work anymore with Crystalsky =/

I've just tried with my second Crystalsky.....

How to explain 10 days ago it worked?!

plop85 said:

Hi,

I don t understand why with my CrystalSky 7,8 can't Instal the APK when it worked a week ago?

I ve desinstalled UgCS for DJI from CrystalSky when I saw connection with Laptop didn t work. But, the app was installed fine and worked fine...

Why one week later I can't anymore instal it?

I've just done another test :

Your last version: 2.8.168 APK can be installed on CrystalSky. And it works (I get access to my drone).

So, the issue is from your last version 2.9.99.

But I'm sure I managed to instal the 2.9.99 the 10janv.

thanks for help

Hi!

I did not fully understood if you are having problems installing the UgCS for DJI 2.9.99 APP on your CrystalSky or the APP does not connect to Desktop installation.

If you are able to install the app but it does not connect to Desktop installation, please make sure that you are using UgCS 2.13 (401) because previous dekstop versions are not supported with the latest app.

Regards,
Artūrs

Hi,

Sorry for my bad english =/ and for confusion.

Firstly, connection between APP & Desktop works well with your lasts version (app & desktop).

The 10janv I succeed to instal APP on my both Android's devices (Samsung Galaxy prime & Crystalsky) but, connections (with desktop) didn't work... that's why I wrote my first msg but now it works. Now, I uptaded everythink and connection works !! :D

BUT, your last APP version 2.9.99 doesn't instal on Crystalsky: when installing, a msg appears: App not installed.

What it is strange is that I managed to instal APP 2.9.99 on my Crystalsky the 10janv !!! but now it didn t instal anymore!

My last test is to instal the 2.8.168 APK on CrystalSky (it works) and the previous version for Desktop, and connection works !

but I would prefer use last version.... on crystalsky.

Is my issue clear?

thanks =)

So my prob is: I can't instal 2.9.99 app UgCS on CrystalSky anymore. But I've already done it around the 10janv

Are you going to fix it? I need to know, because I m on the way to invest on a laptop outdoor case, and your software but I wont if I'm not able to use my Crystalsky with UgCS....

Thank for support !!

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