i flew a mission and changed batteries and shutdown my laptop.

When i started up UGCS again i would get the error message

'ugcs server process stopped unexpectedly' and it would not connect.


i sent the next hour and a half uninstalling/reinstalling and power cycling the laptop. After many attempts i eventually was able to open the program, but then i had alerts because it wasnt activated.


When i enter my activation code for my pro license i am told that 'sorry an error code during the license activation. all activations for the specified license code have already been used'.


I couldn't finish my work and had to travel home having lost another day. Not happy :(


Please could someone connect to my computer remotely to look into this? I cannot use the program and am losing money again so its quite urgent please. Thanks


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Replies to This Discussion

Hi, I'm very sorry for that. It seems that your laptop was not finished shutdown properly and UgCS database was corrupted.
Please send message to support@ugcs.com. To reset activations counter for your license please send your license code in message.

As I understand now you need to activate UgCS?

If you saved your old corrupted database and need to restore data from it it's also possible (in most cases).


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