Jason Willis
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  • Fort Myers, FL
  • United States
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Jason Willis's Discussions

3DRobotics sucks at customer service!!!!!!!!!!!!!!!!

Started this discussion. Last reply by Jason Willis Jul 24, 2012. 2 Replies

So after waiting nearly a week for someone to answer my email about my GPS unit not working I decided to call 3DR. Chris answered the phone and tells me to email them help@3drobotics.com for a RMA.…Continue

Still no response from 3DR!

Started this discussion. Last reply by Jason Willis Jul 24, 2012. 1 Reply

I receiver one of the new GPS units that isn't working and it's been frustrating that after 3 emails I can't get anyone at 3DR to answer my email. Now today I get a package from 3DR with my new 3DR…Continue

New GPS that's not working

Started Jul 20, 2012 0 Replies

I've emailed 3DR Wednesday and Thursday trying to get an RMA and still haven't gotten a response, does anyone have a way to get in contact with them that they respond to? I've been using the…Continue

New GPS that's not working

Started Jul 19, 2012 0 Replies

I ordered one of the new GPS but it isn't lighting up or working. I have emailed help@3drobotics.com for a RMA both yesterday and today without a response, does anyone have another way to get in…Continue

 

Jason Willis's Page

Latest Activity

Jason Willis replied to John's discussion Which RC to buy
"I have upgraded my 9X and I'm very happy with it! Sorry if my opinion upset you but thats why it's MY opinion. "
Aug 11, 2012
Jason Willis replied to John's discussion Which RC to buy
"I would highly recommend also getting the FrSky module/receiver, smartieparts.com board and change the firmware to er9x. The FrSky make setting up a fail safe easy and the er9x makes setting up the radio for the APM a whole lot easier. "
Aug 10, 2012
Jason Willis replied to John's discussion Which RC to buy
"The APM does not have a receiver but the 9X comes with one."
Aug 10, 2012
Jason Willis replied to msev's discussion Can stock turnigy 9x receiver initiate RTH when it loses signal?
"No you can not with a stock 9x but if you get a FrSky module and receiver that do CPPM you can do it."
Jul 30, 2012
Zachary Eldridge replied to Jason Willis's discussion 9X mode problem with FrSky CPPM
"No problem glad to help."
Jul 29, 2012
Jason Willis replied to Jason Willis's discussion 9X mode problem with FrSky CPPM
"Zachary, I just wanted to say thanks for all your help! I have installed the smartieparts board, flashed er9x and have everything working in CPPM finally. "
Jul 29, 2012
Jason Willis replied to Jason Willis's discussion 3DRobotics sucks at customer service!!!!!!!!!!!!!!!!
"We will see, I have sent three emails since last Wednesday without a response. I don't work in there business but if the company I work for handled customer service like that we would be out of business."
Jul 24, 2012

Wiki Ninja
Gent Armedo replied to Jason Willis's discussion 3DRobotics sucks at customer service!!!!!!!!!!!!!!!!
"I always have had great service with 3DRobotics, especially when I have to return a hardware for them to look. My primary contact was thru email and while it took them awhile to respond (I have to send a couple more emails), usually within that…"
Jul 24, 2012
Jason Willis posted discussions
Jul 24, 2012
Jason Willis replied to Jason Willis's discussion Still no response from 3DR!
"I' happy to say I really like my 3dr radios and they seem to be working great! Unfortunately 3DRs customer service is still sucking big time. Tomorrow it will be a week since I started emailing them and I am yet to get an email with a RMA!"
Jul 24, 2012
Jason Willis replied to Steven G's discussion PPM Input APM2
"I tried all of them last week and the only thing that worked was doing it the same as the APM1. Also if your using a FrSky receiver make sure you bind it before you install the jumper on it."
Jul 23, 2012
Jason Willis replied to harin sanghirun's discussion Radio Calibration Problem Turnigy 9X
"Truthfully I don't remember but I will gladly look when I get home today. "
Jul 23, 2012
Jason Willis replied to harin sanghirun's discussion Radio Calibration Problem Turnigy 9X
"The 9x is not new RC user friendly, I've changed mine over to a FrSky module and receiver so that I have a fail safe (be aware you don't have any fail saf with a stock 9x). Even with that change the stock programing is a royal pain so now…"
Jul 23, 2012
Jason Willis replied to harin sanghirun's discussion Radio Calibration Problem Turnigy 9X
"I'm no where close to an expert at this but I had to plug channel 6 out of my receiver into channel 5 on my APM 2 to get it to work. I know someone here told me why but I don't remember. "
Jul 23, 2012
Jason Willis replied to harin sanghirun's discussion Radio Calibration Problem Turnigy 9X
"Are you using the receiver that comes with the 9x? "
Jul 23, 2012
Jason Willis replied to Rob Zybrick's discussion APM 2.0 Power Source
"If you don't want to wait you can get a 9X here. http://parkeflyer.com/transmitters/fs-th9x.html"
Jul 22, 2012

Profile Information

About Me:
I'm married with tree kids.
Tell us a bit about your UAV interest
Just curious about possibly building a UAV
Hometown:
Fort Myers FL

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