Luke Kuschel
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  • Gregory, MI
  • United States
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Luke Kuschel's Discussions

IRIS+ System Error

Started this discussion. Last reply by Michael Burmeister Mar 19. 3 Replies

My IRIS+ had an issue where the motors got "saturated" and fell out of the sky.  I sent it back to 3DRoboctics and they "fixed the issue".  They replaced all the motors.  I get 15 okay flights out of…Continue

Tags: Error, System, IRIS+, 3DR

Bad IRIS+ and Horrible 3DR Customer Service

Started this discussion. Last reply by Luke Kuschel May 14, 2015. 3 Replies

I bought an IRIS+ that had everything wrong with it, I’m not kidding, EVERYTHING.Tall legs didn’t fit, Radio had no communication with the vehicle, no telemetry, no flight data, couldn’t arm the…Continue

Tags: Batch, of, Radios, to, Radio

 

Luke Kuschel's Page

Latest Activity

Michael Burmeister replied to Luke Kuschel's discussion IRIS+ System Error
"I am across the lake from you and I purchased my first copter from 3DR when they first came out with the IRIS.  I was looking to get into a copter and wanted something I could play with beyond just flying it around.  It was one of the…"
Mar 19
Luke Kuschel replied to Luke Kuschel's discussion IRIS+ System Error
"Thanks for the info, I'll try that."
Mar 18
Marc Dornan replied to Luke Kuschel's discussion IRIS+ System Error
"This is an Open Source machine. I suggest that you take your issue to Arducopter discussion forums. This should be an easily solvable issue. You will need to connect to Mission Planner and post screen shots of the error messages. Quite why 3DR would…"
Mar 18
Luke Kuschel posted a discussion

IRIS+ System Error

My IRIS+ had an issue where the motors got "saturated" and fell out of the sky.  I sent it back to 3DRoboctics and they "fixed the issue".  They replaced all the motors.  I get 15 okay flights out of it and start getting a system error.  Now the IRIS+ wont arm.  I waited for 2 hours and all I got was a system error yellow blinking light.  I've contacted 3DR help and they can't solve the issue.  I've done everything they've asked and nothing worked.  I was able to re-bind the transmitter, then I…See More
Mar 18
Luke Kuschel replied to Luke Kuschel's discussion Bad IRIS+ and Horrible 3DR Customer Service
"I don't have twitter but I like the idea."
May 14, 2015
Luke Kuschel replied to Luke Kuschel's discussion Bad IRIS+ and Horrible 3DR Customer Service
"I've been told 5 times from 5 different people on 5 different occasions that my IRIS+ is shipping out by the end of the week, which ever week I was calling, and I would get an email confirmation.  That was never the truth, the truth was…"
May 14, 2015
Luke Kuschel replied to Aaron S's discussion 3DR Non-existent Support. What do I have to do to get hold of 3DR to amend and check my order??
"The IRIS+ is back in my hands after a long, long, long, wait.  Still not sure if it's going to work right this time, we'll see soon, after I get back from vacation."
May 14, 2015
Martin Reed replied to Luke Kuschel's discussion Bad IRIS+ and Horrible 3DR Customer Service
"That sucks! Have you reached out to 3DR for an update? Sometimes using twitter can get things moving a bit quicker since it's more public: https://twitter.com/3drobotics"
May 13, 2015
Luke Kuschel replied to Aaron S's discussion 3DR Non-existent Support. What do I have to do to get hold of 3DR to amend and check my order??
"I had an IRIS+ that didn't work at all right out of the box, brand new! 3DR told me it would be a 1 day fix or straight replacement, and I should have a new one in a week.  It's been 11 WEEKS and still nothing, no emails and no calls,…"
May 13, 2015
Luke Kuschel posted a discussion

Bad IRIS+ and Horrible 3DR Customer Service

I bought an IRIS+ that had everything wrong with it, I’m not kidding, EVERYTHING.Tall legs didn’t fit, Radio had no communication with the vehicle, no telemetry, no flight data, couldn’t arm the motors, and when I finally got them to arm, I could disarm them.  Rotors wouldn’t spin when armed and some wouldn’t spin until half throttle.  I couldn’t update the firmware and it seemed like none of the calibrations would stick.  It took 2 weeks for Tech Support to get nowhere with me.  All I got was…See More
May 13, 2015

Profile Information

About Me:
I've been into video and photography my whole life and now I want to explore the sky.
Please tell us a bit about your UAV interest
I just bought an IRIS+ to get me started. Looking to do some still photography and video with it.
Hometown:
Michigan

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