Developer Comment by R_Lefebvre on December 16, 2011 at 1:12pm

Just wanted to give a shout out for awesome service.  I discovered late Wednesday that my Magnetometer was toast, so I ordered one, and a bunch of other little things, at 10PM that night.  Dany got it out and to the post office the next morning so it could get a head start on processing that day.  Apparently it was delivered today.  So that's "virtually" overnight shipping.  Unheard of for Canadian's normally! 

 

 

Distributor Comment by Dany Thivierge on December 16, 2011 at 2:04pm

I do my best Robert! I think it could be better but Canada Post services around holidays is really not the best! :) 

Basically I "monitor" the orders until midnight and it gets to the post office in the morning around 9am (dropping the kids to school and doing a post office drop, all part of the new morning routine!) 

I am looking at Fedex and UPS for next year... rates are so outrageous... but hey I've discovered that some of my clients have deep pockets and sometimes shipping cost is not an issue!  :) 

Glad to offer the best possible service, I know how frustrating it is waiting for a part in the mail! 

Developer Comment by R_Lefebvre on December 16, 2011 at 2:08pm

I'm going over 3 weeks now waiting for stuff from Hobby King!  :(

 

That's the way to do it, because you're at an urban center, drop it off in the morning and the package gets a head start on the day.

Comment by Carl La France on July 4, 2012 at 11:43pm

Dany  I only came across FPV since I have been back into RC since March  do you sell a complete package TX RX Camera and "Goggles" sort of a "plug and play "system ? What would you recomend to a "Newbie in into FPVeventually I will probably get an auto pilot but FPV or some type of telemetry to show which way it is headed would be good for the odd time when it gets just far enough away from you you can't tell if it is coming or going?

Thank You ! Have a Good Day!!

Distributor Comment by Dany Thivierge on July 5, 2012 at 7:21am

I do not carry (yet?) any FPV gear.   At the moment I send people to http://www.nghobbies.com/cart/  They are a great Canadian company and they are the expert in that field.  

I will down the road pick one system and carry it but at the moment it's too much investment to open that line of products.  

Hey I am always open for donation to help building my inventory! hahaha

Comment by Carl La France on July 5, 2012 at 6:10pm

Thanks for the info Dany  you are a great guy to direct customers else where  I will see if I can send any business your way.  What goes around comes around . There still are good people out there

Comment by Eagle on July 9, 2012 at 4:57pm

Hi Dany just a suggestion for your FPV gear inventory. ;)

Distributor Comment by Dany Thivierge on July 10, 2012 at 7:14am

Yeah, sure but I will not be able to get good prices on these, there is not point having items that I need to sell at a way higher price than you can get elsewhere.  I did that for a while on the Nano-Tech lipo from HK but they are really not as good as my new KyPom ones. In LiPo world you really get what you pay for no matter the marketing hype.   HK products can be great 75% of the time and price are always cheap but when you get defective stock or bad quality you get tired of that 25%.    

I am still waiting before adding more product lines to the store, each one is a big investment that takes away the cashflow to support existing products.  

I currently support 229 products and most are in stock!  Inventory management is a science and I am still learning it. 

Thanks for the suggestion! 

Comment by Derek Ernewein on July 10, 2012 at 11:25am

Thanks for another very fast shipment, Dany! I am now helping friends build quadcopters :)

Distributor Comment by Dany Thivierge on July 10, 2012 at 12:29pm

Always doing my best to ship fast.  

I hate orders taking more than a day to ship (even on weekends) but sometimes volumes gets quite high (high for my little operation, nothing compare to a real dedicated store) and I only ship after 2 days...

Still I try to make it as fast as possible!  

Thanks to all of the 260 happy customers and sorry about the 1 really not happy one! (cant please everyone!) 

Just a note for everyone (I think I will do a separate post/blog about it...) 

CanadaDrones will be closed for 2 weeks for vacation (I think I deserve it!) 

Dates are July 22 to August 5th  (I may be able to do 1 day of massive shipping in the middle but no guaranty!) 

So if you place an order after July 21-22 Shipping will resume on August 6th. 

Dany

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