A group for DIY Drones moderators to discuss best community management practices.

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Moderator Basics

These are the basic instructions for moderators:

Most of what you'll be doing is approving (or not) blog posts and otherwise keeping things running smoothly.

With blog posts, the key things to check before approving are:

  1. Does the post start with an image/video or at least have one very close to the top?
  2. Are videos embedded? (Not a link to a video elsewhere)
  3. Is the post informative, rather than asking a question or a request for help? (Those should be sent to the discussion forum).

Feel free to make modest edits (such as moving a photo to the top, or turning a video link into an embed) yourself. If the post should be in the discussion forum instead, paste the text into a Friend request to the author explaining that and delete the post. (Using a Friend request will hopefully take some of the sting out of having to reject their post ;-) )

When Moderating Comments:

Deletion is really the course of last resort, and tends to cause more trouble than it solves. Instead, we follow this escalation process: 

  • 1st course of action in case of TOS abuse: Gentle note in the comments asking people to play nice
  • 2nd: Edit the comment to remove offending piece and add: "[Moderator: Text edited to comply with site TOS]". It's nice to PM the member with an explanation, warning
  • 3rd: Lock comments. Also PM member with explanation/warning
  • 4th (only in cases of gross abuse): Delete comment. PM member
  • 5th (very rare, and only after multiple warnings): Ban member

Our Culture and Values:

Mark Harrison, one of our star moderators, articulated our culture and policies best with this post, which I'll just quote verbatim:

Here's my general feeling about a lot of things on this site; in fact, it's pretty much my general philosophy for large parts of my life:

        "It's more important to enable good things than prevent bad things"

For diydrones, this generally means:

--Be generous in accepting blog posts. We're not at a point where there are more submissions than can be confortably digested in a day. Likewise, the term "drone" is evolving at such a fast rate it's hard to pin down exactly what it means for everyone. So, I'm happy to lump in quadcopters, FPV, gimbals, RC, artistic aerial videos, electronics, radios... all kinds of stuff that meets my nebulous criterion of "generally interesting to the diy drone community."

Now of course it can be protested, "what if we're flooded by dozens or hundreds of posts on marginally related topic X?" And my response would be, "let's wait until that happens; we'll have tons more context and it will be easier to make a specific decision then than make some globally encompassing set of rules now. We may all even be a little bit smarter and a little bit wiser!"

-- Be generous in approving users. Lots of people aren't comfortable with revealing too much information about themselves, or may not have a particularly cogent reason for joining a site. I'm somewhat of an exception to this case... "Are you asking what I'm interested in? Let's talk about me, it's one of the most interesting topics we can discuss, don't you agree?" But for a lot of people, they may interested in the topic, but not interested in telling you why.

-- Feel free to make mistakes, and be nice when other people are making mistakes. Sometimes the most interesting things happen when things go awry. For better or worse, sometimes the most education things as well!

I think this is pretty much in agreement with how the site has been run historically. It's a site for amateurs, by amateurs (keeping in mind the defintion of "amateur"... from the French "lover of"), and as such has had a pretty wide-ranging scope of what's acceptable. That's served the site well, enabling it to be as relevant (or even more!) in 2013 as it was when it was founded.

Of course there are big exceptions to this "don't sweat the bad stuff" philosophy -- brain surgery, rocket launches, and skydiving come to mind -- but I think it's a useful guideline for a site such as ours.

 

More instructions:

Guidelines

When is a blog not a blog?

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Comments

  • Moderator
    P.S>. I'm here, ...present and accounted for!
  • Moderator
    What is behind the call for more moderators?
    Is there some backlog that the existing mods are getting behind on?
    Chris's post this morning reminded me of our Prime Minister handing out senate appointments to party donors and lobbyists.

    An issue we have had several times here is the problem with what we termed "rogue" mods who appeared to be sabotaging define procedures... That is exactly why we decided to thin the moderator ranks last year.
  • Moderator

    Checking in......

    Ditto to what Dave A. said. I too have a number of threads I am subscribed to and follow routinely. I've been a bit busy at work and haven't been as active lately, however I was out at the field for the first time today in 7 months. In a word glorious!

    I'll be much more active now that I'm back at the field. It's hard to give advice when the pace of development is faster than your ability to test the Betas! A testament to the dev teams dedication!

    I am on the site every evening and much of the time on the weekends. If I'm home I'm online :)

    Regards,

    Nathaniel ~KD2DEY

  • Moderator
    I think the logs are wrong, my iphone see seems to be permanently logged onto this site, never asks me to enter in a password

    @dean thanks. Currently in Belarus doing the night shift on baby whilst the wife is sleeping, I'm changing nappies and surfing the internet.
  • Developer

    Checking in as requested.

    Regarding new mods, even if he has not been around too long it is worth asking Mario and giving him some guidance about how to moderate. I do suspect Bret is probably too busy right now to help very much.

  • Admin

    @David,

    Good move.

    TCIII

  • Moderator

    Checking in...

    I'll also add that I have email notifications set up on a number of groups / blogs and keep an eye on activity that way.

  • Admin

    Have any of the Moderators noticed that the Unassigned Category Discussion Forum has gone from 1,152 posts to 0 posts?

    TCIII

  • Admin

    @Dean,

    Thanks for the update on Hai Tran, much appreciated though Hai has not been on the website since 12/14.

    TCIII

  • Moderator

    I know Hai Tran has just had a baby this week so I doubt he will be checking in?

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100KM

commercial advertisment post

Hi dear moderators, Recently I notice there are some " pure " advertising post from Skywalker / TopXgun ect. Where some of the post being deleted some make it to the blog post. I'm not really sure if this type of " blog " have a place here or we should delete it. As for the Skywalker, I saw their blog being deleted and a few day latter they post again with some minor modification, but still look 100% " advertisement " to me. It seems that they do " NOT " get the message or understand what their…

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Developer

Commercial Groups on DIYD

I think we need to discussion about 'commercial' groups like this new one i just noticed (especially since as the site is getting bigger)http://diydrones.com/group/outdoor-roboticsA quick visual search through gave me these 'commercial' looking groupshttp://diydrones.com/group/voltahttp://diydrones.com/group/ugcshttp://diydrones.com/group/uavsaShould we not be thinking that groups created by commercial enterprises require some form of sponsorship of the site or development work in the DiyDrone…

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