Error call of activation service: 'Internal Service Error(500)

I received a trial license. But When I want to activate the license, it shows a message like: "Sorry, an error occurred during the license activation. Error call of activation service: 'Internal Service Error(500)'". (attached image)

The error message is shown on my laptop. But on my desktop computer, it is fine.

Any idea and solution??

Thanks in advance

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Replies to This Discussion

I'm getting the same issue. It works fine on my desktop but I get the same (500) error on my Thinkpad. I'm thinking it might be  Firewall related.

I tried turning off Norton but same error.

Hope UgCS chimes in to this forum.


We had temporary issues with licence server, if someone faces similar issues, please contact UgCS support contact from

Best regards,
UgCS Support Team
Janis Jonins


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