UGCS installation fails

I get this message every time I try install UGCS. can anyone point me in a direction to solving this?

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UGCS struggling to open

Hi All

I have been using UGCS for a while now, we have planned many flights. What is currently happening is that when we try to open UGCS it struggles as you can see in the picture

 this screen will be up indefinitely(longest we left it was about an ho

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