Anna Moshkova
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Anna Moshkova replied to Thomas Stanley-Jones's discussion Error with many waypoints in the group UgCS
"Dear Thomas, Thank you for reaching out to us. Could you send us more information for analysis to our support support@ugcs.com ? We will need logs: for Windows C:\Users\USER_NAME\AppData\Local\UGCS\logs for Mac OS X /Users/User Name/Library/Logs for…"
Sep 28, 2018
Anna Moshkova replied to Luke's discussion Matching Elevation Sources in the group UgCS
"Dear Luke , Thank you for reaching out to us. Please accept my apology for not answering sooner. We have analysed these files. This issue was registered. It will be fixed in one of the nearest versions of UgCS. Best regards,Anna Moshkova SPH…"
Aug 28, 2018
Anna Moshkova replied to Steve Cudmore's discussion UgCS for DJI App Crashing & UgCS Unable to Upload Routes - Command Timeout in the group UgCS
"Dear Steve, Please accept my apology for not answering sooner. What version of UgCS do you use? It in 2.13 or 3.0? In case if it's UgCS 3.0 then, please, update UgCS for DJI to the latest version. You can find it…"
Aug 16, 2018
Anna Moshkova replied to Alex's discussion Feature request. Flight timer, Reverse waypoints, Load KML without internet, Turn off KML on map in the group UgCS
"Hello, Thank you for reaching out to us. Let's take a look at questions that we have: 1. ' Flight timer - on mobile and PC to show how long my quadrocopter is in air. So it got to start count after Takeoff procedure.' We have…"
Aug 15, 2018
Anna Moshkova replied to Alex's discussion Feature request. Flight timer, Reverse waypoints, Load KML without internet, Turn off KML on map in the group UgCS
Aug 15, 2018
Anna Moshkova replied to Paulo Lobo's discussion UGCS Geocoding Error on MAC in the group UgCS
"Dear Paulo, Thank you for reaching out to us. Could you try this case in the latest UgCS version? The reason of this behavior should be already fixed in it. If there are any new questions, do not hesitate to contact me. Best regards, Anna…"
Jun 1, 2018
Anna Moshkova replied to Sang's discussion UgCS RC Link updates on UI
"Dear Sang, As we can see from this document:https://www.frsky-rc.com/wp-content/uploads/2017/07/Manual/X7%E8%AF%B4%E6%98%8E%E4%B9%A620161228.pdf FrSky 2.4GHz ACCST Taranis Q X7 does not support MAVlink, that is why UgCS cannot work with it. Best…"
May 22, 2018
Anna Moshkova replied to John Brady's discussion How to disable NFZ's in UgCS? in the group UgCS
"Dear John, Thank you for additional information. I have registered the issue. Hope it will be fixed soon. I will reply to you as soon as new information about solution is available. Best regards,Anna Moshkova SPH…"
May 21, 2018
Anna Moshkova replied to John Brady's discussion How to disable NFZ's in UgCS? in the group UgCS
"Dear John, Thank you for reaching out ot us. We have full instruction about how to unlock limitation of No-Fly-Zone.Please, check the steps, may be some of them were missed. There are 2 points where you should unlock this limitation: 1. First point…"
May 18, 2018
Anna Moshkova replied to Nigel Cooke's discussion camera direction in the group UgCS
"Dear Nigel, Thank you for reaching out to us. In case if you add 'Set yaw' action there are 2 choices: it will be relative to the next waypoint or it will be relative to North. So, if you have photogrammetry in the route and you need drone…"
May 15, 2018
Anna Moshkova replied to Sang's discussion UgCS RC Link updates on UI
"Dear Sang, Is this question still actual for you? Best regards, Anna Moshkova SPH Engineering www.sph-engineering.com www.ugcs.com Video tutorials: www.youtube.com/ugcstv Latest news: www.facebook.com/SPHEngineering"
May 14, 2018
Anna Moshkova replied to Sang's discussion UgCS RC Link updates on UI
"Dear Sang, Thank you for reaching out to us. Can you clarify what RC do you use? UgCS supports work with MAVLink compatible RCs. Also this manual can be helpful for configuring our…"
May 10, 2018
Anna Moshkova replied to Mark Fink's discussion UGCS for DJI v. 2.9 questions in the group UgCS
"Dear Mark, Thank you for reaching out to us. Let's take a look at questions that we have: 1. 'I use both a 15mm and 25mm lens, which have issues with consistent focus in just about all of the other apps out there. How does UGCS handle…"
Apr 20, 2018
Anna Moshkova replied to Isabelle Heitz's discussion DJI A3and LB2 - permission check failed + no video in the group UgCS
"Dear Isabelle, We can recommend you only cameras that will work well with LightBridge 2. Please, check that video signal reach RC. After that go to UgCS for DJI in 'Menu', find 'Settings', in segment of 'Camera…"
Dec 11, 2017
Anna Moshkova replied to belkacem guerbasse's discussion Ugcs for DJI not battery level in the group UgCS
"Hello, First of all I would like to thank you for your interest to UgCS software. Please, specify the battery that you use now. Best regards,Anna Moshkovawww.ugcs.com/supportVideo tutorials: YouTube.com/UgCSLatest news: FB.com/SPHEngineering"
Nov 22, 2017
Anna Moshkova replied to Stevod's discussion How can I Set Home using SDK? in the group UgCS
"Hello, In UgCS you can provide a new vehicle's home location only as part of a route. Here you can find info on how to create, process and upload a new route object: https://github.com/ugcs/ugcs-dotnet-sdk/wiki#working-with-routes A…"
Nov 17, 2017

Profile Information

Please tell us a bit about your UAV interest
I am support engineer in UgCS.
Hometown:
Riga

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