Guy McCaldin
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  • Australia
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Guy McCaldin's Discussions

Disappointing customer service. Slow order fulfillment, wrong item sent, 3DR wants me to pay to resolve the issue.

Started this discussion. Last reply by Daniel Estes Jul 6, 2014. 15 Replies

I recently placed an order via the 3DR store, and was pretty disappointed with how it was handled.  One of the items was backordered, so I contacted customer service and asked for an estimated…Continue

Tags: service, customer, bad, 3dr

 

Guy McCaldin's Page

Latest Activity

Guy McCaldin commented on Chris Anderson's blog post How do modern open source autopilots compare to aerospace-grade IMUs?
"Aerospace grade, implying AS9100 certification or equivalent, doesn't relate to maximum performance.  It relates to verified reliability.   There's nothing stopping Drotek doing the work necessary for Pixhawk 3 to receive…"
Jun 20
Guy McCaldin commented on Hugues's blog post How does precision GPS work ( DGNSS , RTK , SBAS , PPP ) ?
"Generally good information, but there's a few discrepancies. For example, PPP isn't necessarily a paid service. Many receivers (including the ublox M8P) have a PPP mode that will produce an accurate position solution without commercial…"
May 6
Guy McCaldin commented on Martin Rüedi's blog post Synthetic camera offers FPV purely as a software solution
"It's an interesting concept that will definitely find a few applications.  I have some constructive feedback based on my personal experience and understanding. For hobby FPV, the whole point of flying a drone instead of using a simulation…"
Mar 23
Guy McCaldin commented on Emlid's blog post Event38 integrates Emlid Reach and starts providing ready-to-go PPK mapping solution.
"@Dmitriy, I'm not sure I understand your comments on dual frequency GPS systems having a faster initialisation times, or comparable accuracy to single frequency systems for PPP solutions.   For dual frequency commercial units (L1/L2) from…"
Feb 23
Guy McCaldin commented on Julian's blog post 3DR's Rise and Fall
"@Jesus While I see what you're saying, and certainly agree that it was 3DR's right to do whatever it wanted, my feedback here is motivated by a desire to have seen them succeed, and frustration at some of the decisions made which in my…"
Oct 7, 2016
Guy McCaldin commented on Julian's blog post 3DR's Rise and Fall
"To add to that sentiment: It wasn't just the hobby market, it also included customers like NASA, Universities, researchers, small businesses, and startups.  If DJI couldn't do what you needed, 3DR and Ardupilot was the obvious choice.…"
Oct 6, 2016
Guy McCaldin commented on Julian's blog post 3DR's Rise and Fall
"They're going up against Drone Deploy, Airware, Precision Hawk, and Propeller, who are years ahead in terms of development, and haven't wasted their VC funding on failed ventures.  Additionally, they've abandoned the ArduPilot…"
Oct 5, 2016
Guy McCaldin commented on Julian's blog post 3DR's Rise and Fall
"Seems 3DR pulled a Makerbot, despite having an opportunity to learn from Makerbot's mistakes (i.e. alienating most of their established market, over-expansion due to VC pressures, and rushing/underestimating product development). With respect…"
Oct 5, 2016
Ali Ahmed commented on Guy McCaldin's blog post IR and EOI Brushless Gimbal
"Hello Guy McCaldin, are you looking to manufacture/build a few units to sell? "
Oct 22, 2014

Profile Information

Please tell us a bit about your UAV interest
UAS in wildlife conservation
Hometown:
Brisbane

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