Hi,

I have received the following email from 3DRobotics last night, my Iris quadocopter was already in France, at Fedex office for a delivery at home on monday. 3DRobotics say they cancel my order and will refund me, rhis mean they will ask Fedex to send back to product to the US, why such a decision for all customers ? Why cancelling a shipement when the parcel is nearly at your home ?

Here is the email I have received from 3DR

************************************************************************************************

Thanks for your order with 3DR. We're writing to let you know that, due to a temporary change in our shipping policies, we're unable to ship orders outside of the US and Canada. We'll be cancelling and refunding your order immediately. We're very sorry for the inconvenience, and we'll let you know when we can resume shipments to your country.

If you have any questions or would like to make modifications to your order, write to us at help@3drobotics.com or call our support line at +1 (858) 225-1414, Monday through Friday, 8 am to 5 pm PST.

Sincerely,

The 3DR Team
************************************************** *******************

You need to be a member of diydrones to add comments!

Join diydrones

Email me when people reply –

Replies

    • Guys, I have just received this important information from an anonymous source.  The tin foil hat is indeed a plot perpetuated by the government designed to trick us into helping them conduct their mind control activities!

      http://web.archive.org/web/20100708230258/http://people.csail.mit.e...

      http://web.archive.org/web/20100708230258/http%3A/people.csail.mit.edu/rahimi/helmet/
    • from my other post.."

      Maybe here you can find some usefool links about EMF shilding...remember, you need to wrap camera completely, think of it as u do waterproofing, any hole in shield will be point where EMF RF can enter

      http://www.lessemf.com/fabric.html

      and I use this

      http://www.aaronia.com/products/shielding-screening/

      Electromagnetic Field Shielding Fabrics
      Make You Own EMF Shields With These Unique Fabrics
    • 22154.. +

          :)

         hzl

  • 21662 not bad

        hzl

  • Pees me off, You guys aren't the ones with the restrictions!!!

    I wonder how you'd be talking if you were the effected ones?

    Paranoia aside! I can't order the product I have based my company on!!

    So OK, they'll solve this soon.... this time...

  • So smug for a Canadian that is still receiving shipments.

    Man!

    Takes all kinds.

  • Wow, nearly 300 replies and more than 20 000 views and the discussion is still number 1 ranked after more than 4 days... I noticed this discussion is given as top reply by Google with keywords 3DRobotics and shipment. I didn't imagined my problem (now solved) would bring so much buzz !

    But I really think all that would stop if 3DR could give us an explanation of what's going on... The mystery bring more and more legitime questions in this discussion.

    • Yes but look how much traffic this is driving to DIYD !! :) by NOT answering promptly..

              hzl

      • Yes, just enter "shipments outside of US and Canada" without any 3DR or 3DRobotics and this discussion come at the first reply of Google.

        This discussion come at the third place of Google replies with the words "shipments outside of US" without Canada or 3DR or 3DRobotics.

        Not sure 3DR bring us a fast reply with such free advertising !

        • Actually, this is probably due to do with the fact that Google knows who you are and what your interests are.

          Go in under your wife's account (or whatever) and try again.  Different results.  Scary stuff.

This reply was deleted.

Activity