3DR charged me Sales Tax even though I order from Canada. As distributor and UAV integrator, I have been ordering from 3DR for years now, and I started to get charged HST on the last three orders. Since the goods ship from US, I also paid duties and taxes upon delivery. Now after countless calls and emails to 3DR and months of wait they still insist 3DR needs to charge tax to Canadian customers. But they are not even providing a proper canadian purchase Receipt, with the HST (Harmonized Sales Tax) number, canadian address, etc. The customer service representatives I have talked to don’t even know what HST is.
My conclusion is that they simply CANNOT charge me the HST if they ship from US. Since they have been unable to provide a proper receipt, I asked for a refund for the overpayments.
Anyone having this problem too? Can anyone from 3DR reading this please help?