I’ve hit a wall when it comes to support from 3DRobotics. I placed an order for a Pixhawk + Airspeed + GPS + Radios a month ago. However when my order arrived a week or so later… NO RADIOS
I’ve sent several Service tickets ( via their web site ) and emails and the only thing I’ve received so far is an automated email response. (see below )
At first I thought … OK im in the system… They will get back to me… several weeks now and nothing…. Nothing but the same automated response…
Can anyone cast some light on what’s going on ???
So far it looks like this will be my first and LAST order with 3DRobotics…
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Thank you for contacting 3D Robotics Help Desk. We are experiencing a high volume of tickets at this time. A customer representative will get back to you in within 1-3 business days.We apologize for the inconvenience.
The 3DR Support Team