Garbage characters on screen,  see attached screenshot.

COMPASS INIT ERROR and test reports NOT HEALTHY.

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That's not garbage--it's binary MAVlink. The terminal screen is only human readable if you go into CLI mode (hit return three times). 

But your compass error is significant. If you have an APM 1, you've soldered it on wrong. If you have an APM 2, contact customer support for a RMA.

OK,  I have the compass installed in the same orientation as in this photo.

http://wiki.ardupilot-mega.googlecode.com/git/images/ArduPilotMegaI...

Odds are that there's a soldering error. Check it closely. 

I have retouched all solder joints still have the error.

How do I get a RMA number so I can get it replaced?

If you bought it from 3D Robotics, send an email to help@3drobotics.com. 

BTW, this is why we integrated the magnetometer directly into APM 2. Too many people destroy the APM 1 ones when they're soldering them on themselves. 

Unsolder the board and look at the tiny 8 pin translator with a magnifying glass. 
That's where I had a problem. Didn't look like enough solder paste was used. 

Hello:

I am getting no response what so ever from:

help@3drobotics.com

I emailed them on the 2nd, called on the 3rd and just emailed again!

Randall

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