I spent 329.99 on 3DR products nearly two months ago. I received the package a month and a half ago, all good this far.
Now today, a month and a half after FedEx dropped off the parts I get billed for $100 in import and customs fees!
I don't know if it is because I chose FedEx (on 3DR's recommendations) but I am feeling thoroughly ripped, this was a very expensive purchase for me (as a student)...getting a bill demanding 31% of my entire purchase nearly two months...
Moral of the story, factor in customs to your budget!
Replies
Hi Jethro,
I live in France too.
And got punched by the custom tax as well (€80).
But I was expecting it.
Some companies cheat a bit on the value of the goods they send too reduce the custom fees.
3DR doesn't :)
Nothing new here.
Got charged the same way for my orders to hobbyking international warehouse.
I was so excited to get my hands on a Pixhawk that I couldn't wait.
But if I was to order again, I'd order from a European reseller like altigator.com
Less shipping costs and no custom fees.
Cheers
For me €75 isn't small change either but I suppose I've been buying stuff online long enough to know the risks. This was the first time I've actually been caught for import fees on anything.
3DR do have a disclaimer in their terms and conditions but I know I never actually read these things unless something goes wrong.
"For international orders, you are also responsible for any tariffs, taxes, fees, VAT, duties due upon receipt."
http://3drobotics.com/terms/
What makes it more annoying for you is that you probably though you got away with it. For me my postman wouldn't hand over the package until I paid him.
Unfortunately it's just a risk you take when purchasing internationally. Sometimes you win and sometimes you lose. I myself got hit with €75 in charges this week for a Pixhawk with GPS and telemetry importing it to Ireland. It essentially worked out around the same price as if I bough from a EU based reseller. I don't think you can blame 3DR for it as the money is most likely going to your government.
Jethro, are you in Canada?
-
1
-
2
-
3
-
4
of 4 Next