MinimOSD failed, and insult to injury, I'm SOL!

I bought a MinimOSD, it failed in the first 10 minutes of use, I borrow an osd from my buddy just so I can fly. Running all my FPV gear on 12v.. Send it back to DIY and this is the response I get....


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Hi Alex,
We found that the voltage regulator on your MinimOSD board has been damaged. Please check your setup carefully. As per our Terms of Use, we cannot offer repairs or a replacement. We apologize for the inconvenience.
Regards, Carmen 3D Robotics

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So I'm out the $49.99 + shipping, plus the $4 to ship it back. And I looked on this site and others have had that same problem. I also bought all my other electronics from them and  have 6 other friends of mine that I influenced to buy their gear from them.

 

I'm done this 3DRobotics, what a load of BS. I'll get all my stuff from RCTimer or switch to another platform.

3D needs to learn what customer service mean by following in the steps of ReadyMadeRC.

 

 

 

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Replies

  • Hello Alex, sorry to hear about your troubles.

    I looked back through your orders, and can see that you're just getting started with our gear.

    Can you e-mail us at feedback[at]3drobotics.com, and I'll work something out with you?  Let's try and talk on the phone Monday to see what may have happened.

    Thanks for your patience and understanding.

    JC

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