PPM update failure

I have downloaded ppm update but when I try to update  it says "Invalid hex file syntax" What am I doing wrong. Windows 7 . Tried twice on download and yes I did delete first one before downloading second.I clicked save ,should I have clicked run instead? any help?

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  • Try copying the file you are trying to load to the root of your c: drive...some users have reported issues with the path that they had saved the file to was too long for the loader to read.

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