there is way too much moderating, hiding topics and/or referring to other sites.
3DR owns this site correct?
3DR runs this site correct?
3DR builds and sell IRIS correct?
then why is it so hard to get simple answers to simple questions?
where is the best place for help and mods/fixes to your products?
Mr. Chris Anderson should stick to running a non-biased all inclusive information drone website.
IMHO your double dipping and possibly not being so forth coming on issues with your products. WE ARE NOT YOUR PRODUCT TESTERS. if you know you have bad batteries and or chargers then why do you continue to peddle these junks?
lets see how buried this gets.
Replies
what am i doing wrong?
i go to ardupilot,com
top right in the search i input Iris ....
i get bupkiss.
try it, you tell me if its a little confusing. maybe that should direct you to the correct place
go to ardupilot and click community, you get sent back to diydrones.
i apologize for being a newb. and not a computer programmer.
did you guys work on the healthcare website or something?
Sounds like someone didn't get spoon fed exactly what he wanted, how he wanted it, when he wanted it. Whaaaa. In the time it took you to make this complaining thread, you probably could have found your answers.
@Colin Gresty,
Thank you
what i was upset about was that a moderator who didnt own a product i was having an issue with was responsible for the solving my dilema.
if i had an issue with a Sony tv, and i tried reaching for help and my reply was i dont have any of those products so i couldnt tell you... wouldnt that be a lil frustrating?
Let's put the whole thing into perspective, shall we?
The OP asked about the specs, including size for the battery for the Iris. RogelioN of the 3DR support replied within 2h6m with a link to the Iris spare battery in the 3DR store (which has the specs in it's description) plus the exact size of the battery compartment in mm (W=48mm, L=177mm, H=27mm).
The OP then asked
To which I replied
His next question was
To which I replied
So pedals2paddles is exactly right. The OP had all necessary information (battery compartment size) but was not willing to search web stores himself for fitting batteries. Instead he wanted to be spoon-fed a link to a fitting alternative battery which didn't happen, so instead of spending energy on finding the right battery himself, he's now spending energy on complaining about "the moderator who doesn't own an Iris" (me).
This has nothing to do with being a newbie. That has only to do with mindset and own initiative - or the lack thereof.
Here is the thread: http://ardupilot.com/forum/viewtopic.php?f=48&t=7709
this was around may this year
in one of the Iris Battery threads i asked a question then got a response from moderator that he didnt have an Iris, so i asked why he was in the help section if he hadnt even played with an Iris.
this was around may this year
"does this contradict it self??? (copied from ardupilot forum"official Iris" forum.)
This message has been submitted successfully, but it will need to be approved by a moderator before it is publicly viewable. You will be notified when your post has been approved.
Disclaimer: The views expressed in this forum are solely those of the post authors and do not represent the views of 3D Robotics. 3D Robotics has not approved or endorsed the contents of this forum unless otherwise stated and will not be held liable for any consequences resulting from the advice offered herein.
okay which is it? i post a question or express a concern and they decide if they want to release my post for help from others that may or may not have a similar problem/solution."
at the top of DIYDRONES there is a button that says STORE. doesnt that directly go to 3DROBOTICS?
another reminder of opinion control?
"Otherwise, i'm happy to take it off line."
3DR neither owns nor runs DIY-Drones. If I'm not totally mistaken, DIY-Drones was started as a private project of Chris Anderson before 3DR was even founded. It is "owned" by Chris as a private person but he leaves the management and decisionmaking completely to the group of moderators which decide on everything democratically - completely independent of 3DR.
Check the registration: http://www.whois.net/whois/diydrones.com
No 3D Robotics - just Chris Anderson.
About the forum:
If you would have read the terms of service which you agreed to when you registered to ardupilot.com, you would have noticed that it says there that the first 10 posts of every new member are moderated to prevent spam. That's normal procedure in a forum.
As for the disclaimer, you highlighted the wrong part. The important part is "unless otherwise stated". That is simply so 3DR cannot be sued for advice a non-3DR-employee gives in that forum.
oh and i guess im not allowed to ask why the moderator is answering questions to he or she might not have answers to. even worse he gets to decide if others can view my querry.
B.T.W. my post was never posted
nvmnd
-
1
-
2
of 2 Next