Win 10 Laptop not seeing Sik radios

I recently switched laptops and now have Windows 10. I installed Mission Planner on my laptop and plugged a mRo SiK Telemetry Radio into the USB port. The radio is not recognized on the com ports but is instead on the "Other Devices" tab in Device Manager as "FT230X Basic UART", the FTDI chip in the radio. When I go to properties it says no driver is installed.

I've tried multiple mRo radios and an old 3DR radio, different USB ports, updating Mission Planner, uninstalling Mission Planner and reinstalling, installing QGroundcontrol, and uninstalling the radio in device manager and plugging it back in.

I've spent some time digging through forums trying to find a way to manually install drivers or to find out if Windows firewall is somehow blocking it with no luck.

Any advice would be appreciated.

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  • In the Device Manager, update the driver for the "FT230X Basic UART," specifying the driver's location. If the issue persists, disable driver signature enforcement temporarily during the driver installation process. If still unsuccessful, attempt to install the FTDI Virtual COM Port (VCP) drivers. For further assistance, contact mRo support or the radio's manufacturer. For more info
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  • When trying to connect the mRo SiK Telemetry Radio (FT230X Basic UART) to a Windows 10 laptop, the device is recognized under "Other Devices" in the Device Manager with no driver installed. To resolve this, manually install the correct drivers downloaded from the manufacturer's website. Like what you see here
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  • I successfully installed drivers and verified the telemetry radio connects in Windows 10. The optimal approach is to plug your telemetry radio into your laptop, run Windows Update, and select Optional Updates. The proper Silicon Labs CP210X USB to UART Bridge driver will install.

    Open Mission Planner, select the proper COM PORT, select 5760 baud rate, and "connect."
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  • Aha!

    Installing the chipset drivers did do something, but not what I expected. When I plug the radio into the USB port, I now get a port called "COM4 Silicon Labs CP210x USB to UART," which I expected to be the radio. It's not. Instead, it also added *another* com port, in this case something simply labeled "COM6" and that is the radio!
  • There was an issue in Windows 7 when FTDI provided an update to Microsoft for the driver of their chipsets. The update detected whether it was a real or counterfeit. If it was counterfeit the driver would not work and gave an indication to the user that the component in question was fake. Possibly now the Windows 10 driver from FTDI is ignoring parts that it believes are fake and not giving you an indication.

    The thing to do might be, determine from the vendor of the USB device being plugged in, who the vendor is on the USB interface chip they have used.

    I am not saying the parts you are using are fake, I am just telling you of what has happened in the past.

    If it is not truly an FTDi part, you may have to identify and disable a real FTDI driver that me be installed and active, before the driver from the vendor works.

    Jim H
  • I've hit the same issue. After failing to find anything on the forums or ardupilot website, I found the chipset manufacturer (CP210x chipset) and downloaded their drivers. Didn't help. :(
  • Same question, Any suggestions to resolve this?
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