So after months of tirelessly trying to communicate with their "support team" I managed to get them to correct their mistakes (which usually ended in more mistakes). In an unusual turn of events, they acruelly attempted to appease me with this e-mail
Has anyone had any issues completing an equivalent exchange? A support rep named "Casey Zamora" at 3DRobotics had promised me an equivalent exchange for my rattling transmitter then just tries to file an RMA instead without addressing the equivalent