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3DRobotics temporarily stops shipments outside of US and Canada

Posted by Pierre Gibouin on May 10, 2014 at 5:28am

Hi,

I have received the following email from 3DRobotics last night, my Iris quadocopter was already in France, at Fedex office for a delivery at home on monday. 3DRobotics say they cancel my order and will refund me, rhis mean they will ask Fedex to send back to product to the US, why such a decision for all customers ? Why cancelling a shipement when the parcel is nearly at your home ?

Here is the email I have received from 3DR

************************************************************************************************

Thanks for your order with 3DR. We're writing to let you know that, due to a temporary change in our shipping policies, we're unable to ship orders outside of the US and Canada. We'll be cancelling and refunding your order immediately. We're very sorry for the inconvenience, and we'll let you know when we can resume shipments to your country.

If you have any questions or would like to make modifications to your order, write to us at help@3drobotics.com or call our support line at +1 (858) 225-1414, Monday through Friday, 8 am to 5 pm PST.

Sincerely,

The 3DR Team
************************************************** *******************

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Replies

      • hotelzululima > Vu Tran May 15, 2014 at 10:30pm

        @Vu Tran

        So I know you can ship to US and Canadian Addresses,

        I HAVE to ask what about Mexican Addresses?

                hzl

        ps 24275  views and counting :)

      • Albert Pienaar > Vu Tran May 15, 2014 at 3:00pm
        Thanks
        • Paul Krajewski > Albert Pienaar May 15, 2014 at 3:15pm

          Wow, Albert... looks like you've got the touch. ;)

          Do you think you could ask the internet for some winning lottery numbers for me? :p

          mnem

          I'm not down here.

  • Emin Bu May 15, 2014 at 3:38am

    again it is not top content any more....

    • hotelzululima > Emin Bu May 15, 2014 at 6:24pm

      oh yeah?? 24137 views of essentially no content for the last 10 or so pages !

              hzl

      subject draws the conspiracy nuts like flies and those that like to make sport of same!

  • David Pawlak May 15, 2014 at 3:32am
    I think it should be "heavy" aluminum, with an extra proton.

    But they're not allowed to ship that.
    • Emin Bu > David Pawlak May 15, 2014 at 3:36am

      Damian,this is supposed to be joke as well...some people complain about tin foil does not work so I suggested you wrap yourself completely with this fabric...

  • Paul Krajewski May 15, 2014 at 12:01am

    At this rate, my DIY Mode Switch will be the highest form of technology available on this site for the foreseeable future...

    mnem

    I'd rather fly than switch.

  • hotelzululima May 14, 2014 at 8:02pm

    thats why I moved to aluminum composited with copper, I  wasnt sure.. but i HAVE used copperscreened rooms for working on body implantable circuits in the early 1980s.. :)

        hzl

    whoo hoo 21739 just a few more to go.. !!

    BTW a .50cal  steel ammo case sealed with copper  meshing around the lid  failed to stop a modern cell phone as well as bluetooth when I tried.. so have moved to copper screening instead!!

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