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3D Robotics VP of Support

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San Diego

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Vu Tran left a comment on 3DR SOLO

How long did you wait?  Factory resets wouldn't fix that.  I'd love to walk you through the update.  We can reach out to you if you'd like.  Solo has improved by orders of magnitude from when we launched."
Nov 16, 2015
Vu Tran left a comment on 3DR SOLO
"HI All,  We have been in discussions with DSLRPros for the past several weeks regarding their fulfillment issues with their preorders and have come to an agreement that it will be faster if you place your order directly with 3DR.  You'll be receivin…"
Sep 26, 2015
Vu Tran left a comment on Arducopter Y6 Owners
"Hi Felipe, please give us a call or email and we'll help you out! Email: help@3drobotics.com or call us at (858) 225-1414.  "
Jan 2, 2015
Vu Tran left a comment on IRIS
"Hi Glenn,I'm really sorry to hear that.  Do you have telemetry logs?  Can you open up a ticket so we can help review what happened?  Please send your logs to help@3drobotics.com  We'll do all we can to help!"
Oct 22, 2014