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Hobby King - Terrible Service

Posted by Paul Boreham on November 7, 2011 at 10:39am

Hi all,

 

I have been waiting for an order to ship from Hobby King for 4 weeks. The order was originally delayed due to a single backordered item, that was not (and still not) in stock. After cancelling this item and sourcing locally, I was then told that the batteries which were reserved and in stock originally, were no longer in stock. I was offered a replacement by HobbyKing (via a weeks worth of email exchanges) and when the order was finally processed by the factory, informed that the replacements they offered weren't in stock?! Unbelievable.

 

It's heading for 5 weeks since the original order was placed and the order is no closer to shipping. Quite frankly the service leaves a lot to be desired.

 

Just wondering, are there any other online retailers that can be used as an alterantive for Lipo's etc? European based would be my preference.

 

Regards,

Paul

 

 

 

 

 

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Tags: arducopter, bad, hobby, hobbyking, king, service
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Replies

  • Moderator
    Sgt Ric November 7, 2011 at 5:29pm
    Many sites hold items when one or more is backordered... Always check terms before you proceed to checkout.
    Just common sense really.
  • Admin
    Thomas J Coyle III November 7, 2011 at 4:56pm

    Moral of this story is never put backorder items with instock items on a HK order unless you like waiting a very long time and spending countless hours emailing your way out of the mess----maybe.

    Just a thought.

    Regards,

    TCIII

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