My solo flipped and destroyed the propellers on my first attempt at flying it. Contacted solo .they wanted my logs I sent them 3 times and have been waiting for days to hear from someone at solo. After paying $1500.00 for the solo, I'm starting to get a little p'd. Can anyone tell me what to do?w
You need to be a member of diydrones to add comments!
Replies
Uh, KB entries are made to solve problems which exist.....
You are being quite silly. They don't create pages with troubleshooting about flipping - just because they have nothing to do.
But if you want to do a little counting - here is a link for you. This is one small web forum which probably contains less than 5% of Solo owners (if that).
I don't have the time to count the instances, but it certainly looks like quite a few.
http://www.3drpilots.com/search/651536/?q=Flip&o=relevance
What a stupid thing to say. I say you don't know what a knowledge
base is, but I shouldn't be surprised.
@Craig, what percentage of Solos would you say have experienced flipping on takeoff or landing not due to user error? 'Not trying to antagonize, I just want to get a feel for your actual perspective and your response could enlighten others (that way we can get a feel for whether the Solo actually has/had a legitimate problem, or whether it's being blown way out of proportion from personal bias or erroneous perception).
In conjunction with this, what percentage of, say, iPhones have hardware manufacturing defects that cause the phone to function other than as intended? I don't know what it is, but I'm sure it's more than a couple, you could even characterize it as "a lot", like 1,000+. But in the grand scope of things, it's absolutely statistically immaterial and is not representative of the product as a whole. Maybe the malfunction frequency for solos is greater on a % basis as compared to iPhones (please keep in mind the comparison is intended to be failure rate-based, not volume-based)?
It seems the new owner who has no quad flying experience are the one had trouble. In one video, the operator did not know how to stop the quad.
Matt:
I checked the database, including trouble tickets and logs. Out of 60,000+ vehicles in that database, there have been a total of 48 incidents of flip on landing or takeoff, all but 8 of which were on landing. Most were diagnosed after discussion with user as landing on an obstacle or sloped surface that caused the land detector to fail.
Autostop of props after crash detection was added last year, and is working well.
Needless to say, beta testers of unreleased software are not included in this database.
Enough that 3DR has KB info on it:
https://3dr.com/kb/solo-flipping-over/
Hmm...percentages are tough. But when a relatively tiny community (like at 3DR Pilots) regularly posts examples of it- and then others chime in on the same thread that it happened to them, it of concern.
Granted it seemed much worse - at least the veering away part - back at the start of Solo production. Two of the guys I know who bought early models had the flip/veer/bunny hop scenario. Of course, those are very small samples...
There could be multiple things causing this. I always suspected a hardware problem (mounting of IMU, etc. etc. etc.) - since it hasn't stopped despite many software upgrades. But there are so many inputs and outputs to the "decisions" these flight controllers make that it's almost impossible to pin down. After all, if it was easy to fix - 3DR would have found and fixed it long ago. No one in their right mind can deny that it is happening at a rate far above what it should (given 2015/2016 drone evolution).
Statistics are hard because drones - to make basic "consumer grade" have to have incredible reliability due to the number of flights taken by the owners combined. So if it happens 1 in 1000 flights that's vastly too high of an incidence. It's an aircraft, not a phone - and a aircraft flipping and running the propellers is a heck of a lot different than your iphone having a burp.
To add to that, it appears that in many cases the motors do not shut off! Even if one were to not buy the statistical argument, it is unacceptable for the motors and props to grind away.
My original point remains. Problems with flipping, veering, hopping and loss of control on landing is not unheard of with Solo - and is, in fact, reported quite often. The entire point of my comment then goes back to "if 3DR knew what it was - from the logs of the first ones that did it 8 months ago - wouldn't they have fixed it?". Or are so many systems at play that they are unable to really get to the root of the problem?
A couple recent Amazon reviews note the same behavior:
"I have flown my Solo 5 times; the last 2 ended in a crash. Both times, the drone just started flying away from a still position."
"This is what happen when I press takeoff from the controller, the drone flipped over.
Solo has no security measures for when the drone flips over. This drone is marketed as an intelligent drone, but it fails to be secure.
The controller became unresponsive, the on/off button wouldn't work, I had to take off the battery of the drone to stop it.
This drone is dangerous, I wouldn't recommend it for anyone."
Both of those are 2016.
Anyway, it's a known problem.
It's possible that manual takeoff and landing may mitigate this tendency.
who flies with GPS in the middle of the city gets problems,
who RTL on and a house stands in the way of having problems
who has not dealt with the engineering problems
most people have never flown a quad without briefing there problems. without GPS support can these people do not fly,
We have equipped more than 60 determines Copter with a flight control of 3 DR,
The copter be used commercially. the customer receives a comprehensive briefing, and flight training
we have no problems, no crash.
The flight control of 3 DR are safe
I would not recommend you talk to Darius, as he is a notorious troll and a consistent negative influence on this community. 3DR will take care of you. We'd still be curious to see the logs of course, but I wouldn't listen to anything Darius has to say about them.
I've escalated this. They should be able to sort you out today.
How exactly did you "contact solo"? This is intriguing.
-
2
-
3
-
4
-
5
-
6
of 6 Next