After my recent crash I replaced a couple of broken arms.  No problem finding the parts.  But like some of you I found dealing with the plastic clips and snap-on LED diffusers as much or more difficult than the rest of the work.  The plastic clips that hold the motor wires to the arms are especially fragile.  Bend a tad to far and they yield and break when you try to straighten them out. In replacing the 2 arms I broke one of these clips and almost broke an LED diffuser or 2 since the fit was very snug especially on one of the 2 replacement arms.

So I tried to get a replacement clip and some more for spares.  Looked on 3DR web store, no dice.  So I contacted customer service and after a couple of iterations they told me, we don't sell those, sorry for any inconvenience.  Pretty pathetic.

Yes, there are workarounds for the wire clips, like zip ties.  Not attractive but functional.  Not sure there is any alterantive to the LED diffusers.

I find this very strange.  3DR sells every other bit to basically build an Iris+ up from parts: shell, ESC, plates, arms, motors, even a complete hardware kit that has every bolt.  But NONE of the plastic clips or diffuser lenses that you need.

I also find this to be a little tone deaf and just  don't understand how they don't realize users WILL need these parts even if they don't lose them or break them outright in a crash since any disassembly of Iris risks breaking these things.

My final e-mail to them said 1. Why don't you sell these things?...  and 2. You should sell them.