I get this error when I'm planning very large missions (more than 1200 waypoints approximately) and trying to pair them down to a manageable size.
Once I get this error, I'm unable to remove routes from the program since they show up again after about 30 seconds. I also can't edit the waypoints either since changes are not saved and show up again 30 seconds after I make them. Sometimes it just removes all the routes without warning, erasing anything I had not exported.
The only solution is to restart UGCS or sometimes I need to restart my computer. Does anyone else have a better solution?
The computer is fairly capable with a GTX1050 graphics, i7 and 16 gb of ram. Which one of these needs to be better so I don't run into this problem anymore?
I also think UGCS needs to be able to handle this error more gracefully and be able to recover without restarting everything.
Replies
Dear Thomas,
Thank you for reaching out to us.
Could you send us more information for analysis to our support support@ugcs.com ?
We will need logs:
for Windows
C:\Users\USER_NAME\AppData\Local\UGCS\logs
for Mac OS X
/Users/User Name/Library/Logs
for Linux
/var/opt/ugcs
where USER_NAME – current user
And we will need your mission. Use ‘Menu – Export mission’. We will have some tests with it.
Best regards,
Anna Moshkova
SPH Engineering
www.sph-engineering.com
www.ugcs.com
Video tutorials: www.youtube.com/ugcstv
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