UCS not connected (always gray) in UgCS for DJI

Posted by Jorge Valencia on June 12, 2018 at 3:03pm

Hello,

After trying many of the options described in the manuals, the UCS remains gray in UgCS android (ASUS ZenPad).

(computer and tablet in the same wifi network)

I have a Phantom 4.

I am using the latest versions (Desktop: 2.13.537, android for DJI: 2.10.44)

Any comment is welcome.

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Replies

  • Jorge Valencia June 17, 2018 at 4:58pm

    Finally, I got UCS connection. The problem was solved using an android telephone to create a hotspot where I connected the tablet and the Mac. After got UCS connection with the hotspot, I was able to get UCS connection inclusive with wifi network which was not possible previously. In UgCS mobile I ticked the option "Enable SSDP" so it was not necessary to set any VSM in UgCS desktop.

  • Jorge Valencia June 15, 2018 at 8:49am

    Something new to try?

  • Jorge Valencia June 14, 2018 at 11:54am

    Steve, here some screenshots...Screen%20Shot%202018-06-14%20at%2011.38.22%20AM.png

    Screen%20Shot%202018-06-14%20at%2011.38.58%20AM.pngScreen%20Shot%202018-06-14%20at%2011.46.54%20AM.png

    Screenshot_20180614-113643.jpg

    Screenshot_20180614-113717.jpg

    Screenshot_20180614-113745.jpg

    Steve Cudmore said:

    Hey Jorge ensure that the IP address and port settings for both softwares are the same on both devices.

    Go into the menu on the tablet and scroll down to the very bottom where it gives you the IP address and port. Keep that open and then open up the configuration menu in the desktop software, then open up the VSM section. Either edit or add a new entry with the exact same IP and port info the tablet shows.

    Depending on the network you're on the IP address can change every time you connect to the network. We typically have to change the last two sections of the IP address in the VSM desktop each time we connect.
  • Jorge Valencia June 14, 2018 at 11:21am

    still not working...questions:

    1) Is necessary to change the server address when UgCS desktop is opening?

    2) In UgCS tablet > advanced, is necessary tick both "Enable SSDP" and "Enable UgCS direct connection"?

    3) I should set the same numbers (same that appear in the very bottom of the first page of menu settings) for "UgCS server direct IP address" and "UgCS server direct port"? (advanced)

    Steve Cudmore said:

    Hey Jorge ensure that the IP address and port settings for both softwares are the same on both devices.

    Go into the menu on the tablet and scroll down to the very bottom where it gives you the IP address and port. Keep that open and then open up the configuration menu in the desktop software, then open up the VSM section. Either edit or add a new entry with the exact same IP and port info the tablet shows.

    Depending on the network you're on the IP address can change every time you connect to the network. We typically have to change the last two sections of the IP address in the VSM desktop each time we connect.
    UCS not connected (always gray) in UgCS for DJI
    Hello, After trying many of the options described in the manuals, the UCS remains gray in UgCS android (ASUS ZenPad). (computer and tablet in the sam…
  • Steve Cudmore June 14, 2018 at 5:11am
    Hey Jorge ensure that the IP address and port settings for both softwares are the same on both devices.

    Go into the menu on the tablet and scroll down to the very bottom where it gives you the IP address and port. Keep that open and then open up the configuration menu in the desktop software, then open up the VSM section. Either edit or add a new entry with the exact same IP and port info the tablet shows.

    Depending on the network you're on the IP address can change every time you connect to the network. We typically have to change the last two sections of the IP address in the VSM desktop each time we connect.
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