UgCS for DJI drops connection to UgCS on laptop

Hi

Sometimes (many times?) when executing a route the connection between the Android device with UgCS for DJI and the laptop running the UgCS Ground Station software disconnect, and they may only be a few feet from each other. Has others experienced issues with comms having connection problems? I'm using a Samsung Galaxy Note 8 and a DJI Mavic 2 Zoom.

Thanks...

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Replies

  • Hi Mike,

    We have experienced similar issues. Issues are related to WiFi connection itself - hotspot signal strength, computer WiFi adapter, radio frequency loads in surrounding environment. 

    Best regards,
    UgCS Support Team
    Janis Jonins

    www.ugcs.com/support

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