About

Gender

Male


Location

YPPH, WA


Please tell us a bit about your UAV interest

FPV Racing and Aerial Video/Photography


Hometown:

YPPH


Activity Feed

Aaron S replied to Aaron S's discussion 3DR Non-existent Support. What do I have to do to get hold of 3DR to amend and check my order??
"Hi Vu, Thanks for the update, will keep an eye out for t"
May 14, 2015
Aaron S replied to Aaron S's discussion 3DR Non-existent Support. What do I have to do to get hold of 3DR to amend and check my order??
"Sorry to hear about that Luke :(
CS seems to be really hit and miss from my experience. I have managed to get one of my orders refunded and am trying to get an update on my second order cancellation and refund.
11 weeks is a hell of a long time to…"
May 13, 2015
Aaron S replied to Aaron S's discussion 3DR Non-existent Support. What do I have to do to get hold of 3DR to amend and check my order??
"Hi Vu,
Haven't heard back from you since our last correspondence on Monday so just want to see if you got my emails and check on the status of my GPS refund.
Thanks and hope to hear from you soon.
Cheers,
Aaron"
May 13, 2015
Aaron S replied to Aaron S's discussion 3DR Non-existent Support. What do I have to do to get hold of 3DR to amend and check my order??
"That sucks Andre :( Worst thing is a DOA product and no help at all. Sorry to hear mate and hope you get it sorted asap.
Haven't had any replies or refunds after checking today and will give it until next Monday before I try and contact Vu or the…"
May 8, 2015
Aaron S replied to Aaron S's discussion 3DR Non-existent Support. What do I have to do to get hold of 3DR to amend and check my order??
"Hey Bob,
Thanks for the update, for your info I too am waiting for my order to be cancelled and refunded but it seems to still be stuck at Backorder and Balance Due although my credit card has been charged.I haven't seen any refund's on my credit…"
May 7, 2015
Aaron S replied to Aaron S's discussion 3DR Non-existent Support. What do I have to do to get hold of 3DR to amend and check my order??
"Hi guys,

Sorry it's taken me a while to reply. For those of you that still haven't heard back from customer support, I suggest you contact Mr Vu Tran at vu@3dr.com so he can chase up your orders for you as help@3dr.com seems to be useless at the…"
May 3, 2015
Aaron S posted a discussion
Hi guys,I'm usually pretty patient but this is going on ridiculous. How on earth does anyone get hold of 3DR customer support besides trying to contact someone in upper management like Mr Tran or the CEO himself?I don't live in the USA and I've been…
Apr 28, 2015
Aaron S replied to Steve P's discussion 3DRobotics horrible first experience with ordering
"Hi Steve,

After reading your post, I partly blame myself for not googling around before making my Pixhawk order with 3DR and am dreading that now after reading your post. I only placed my order a few days ago and am already having negative thoughts…"
Apr 26, 2015