"Well this marks day 12 of having my emails ignored by Vu Tran trying to get confirmation of cancellation of an order that went over a month without being processed. Vu I can see that you are replying in this thread but apparently not to emails. Salt…"

"Vu can you please reply to my emails and confirm the cancellation of my order #R781419550"

"Thanks for the suggestion P.Y Wong, I'll definitely investigate that option."

"Yep I'm loosing work to DJI pilots. Bad state of affairs."

"It has now been 10 days since last contact, 5 emails left unanswered, cannot get a confirmation of the order cancellation. Total nightmare."

"I also had to cancel an order with 3DR after waiting 1 month with the credit card not being charged. Helpdesk said it would be charged when the order shipped.
I was eventually contacted by a sales representative who said there was an issue with the…"