I have received an explanation for the invoice. It seems this is an internal document for shipping support. As an 35 year accountant, I can understand this. I think the invoice should be noted as a shipping document. and remove pricing.
It turns out that I was being shipped a GPS cover. The good news is I did not need the cover and let customer server know that. This is a good example of over reacting and I owe the warehouse and apology. I am sorry for over reacting.
This is a good time to talk about a customer rep Lexie Lex. She has been the most helpful CS rep I have ever worked with. If you want your shipping problems solved ask for Lexie. Tell her Tony sent you.
I just receive an order notification #: R840505568 for an order that I did not place and will not pay for. A $5.00 item and $31.00 freight. this is crazy. What is going on!!!!!!!!!!!!!!!!!!!!!
I think there is a more fundamental question that 3DR need to answer here - why a 5/6 cable???? Why not a standard 5/5 or 6/6??? Why did they change the port from the 2.5 to the 2.6 edition?
Very good Gustav, but there are some things you might not want to DIY. I for one would prefer to buy premade cables, given I don't have the tools nor the repeated activity of cable creating/modifying. Once my cables are on, they're on. That's it.
I can't say learning how to hack DF13's sockets - with my eyes at least - is something I consider to be a life skills. Route planning, stick control, vehicle dynamics yes. Cable splicing....no.
I couldn't wait for cable replacement so made 6 to 5 pin cable myself by replacing connector on one of the sides. 1 minute job with a needle. No soldering or anything.
And now it works!
Make sure you skip one cable like on cable picture here:
Comments
I have received an explanation for the invoice. It seems this is an internal document for shipping support. As an 35 year accountant, I can understand this. I think the invoice should be noted as a shipping document. and remove pricing.
It turns out that I was being shipped a GPS cover. The good news is I did not need the cover and let customer server know that. This is a good example of over reacting and I owe the warehouse and apology. I am sorry for over reacting.
This is a good time to talk about a customer rep Lexie Lex. She has been the most helpful CS rep I have ever worked with. If you want your shipping problems solved ask for Lexie. Tell her Tony sent you.
Sorry it was only $27.00 freight. I have always said the warehouse dept is the whole problem with 3d robotics.
I just receive an order notification #: R840505568 for an order that I did not place and will not pay for. A $5.00 item and $31.00 freight. this is crazy. What is going on!!!!!!!!!!!!!!!!!!!!!
I think there is a more fundamental question that 3DR need to answer here - why a 5/6 cable???? Why not a standard 5/5 or 6/6??? Why did they change the port from the 2.5 to the 2.6 edition?
Very good Gustav, but there are some things you might not want to DIY. I for one would prefer to buy premade cables, given I don't have the tools nor the repeated activity of cable creating/modifying. Once my cables are on, they're on. That's it.
I can't say learning how to hack DF13's sockets - with my eyes at least - is something I consider to be a life skills. Route planning, stick control, vehicle dynamics yes. Cable splicing....no.
DIY usually does mean do it yourself.
Also probably one of the better ways to learn something ?
Yippee! Full success :)
I couldn't wait for cable replacement so made 6 to 5 pin cable myself by replacing connector on one of the sides. 1 minute job with a needle. No soldering or anything.
And now it works!
Make sure you skip one cable like on cable picture here:
http://diydrones.com/forum/topics/apm-2-6-gps-compass-eagle-files
Good luck to you all.
So my and many others problem is with the wrong cable shipped wit the new APM 2.6 + GPS/Mag unit, 6 to 6 compering to the correct 6 to 5 pin cable.
3DRobotics is shipping new cable, let's see if this solves the problem.
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