Went to Best Buy to get extra batteries today. Huge struggle.The first guy I spoke to didn't think they carried the Solo. He'd never heard of it. The second guy took me over to their "drone section" which had the Solo kiosk already set up. He said he hadn't heard of Solo while standing next to their display model. I asked him if they had batteries and he said "absolutely not" without bothering to check.The third guy I flagged down knew what the Solo was but said they weren't carrying any accessories, just the drone. I had already checked the website and knew they had batteries so I asked him to check. He asked another Best Buy employee and came back to say no.I just played it cool and asked him to check if any other stores in the area had batteries. He finally came back and said it turns out they have 3 batteries in the store room and a set of "blades" (he meant props). I bought all 3 batteries.He ended up asking me all sorts of questions about the Solo which I answered. He said he's going to get one. As I write this it occurs to me that I went to Best Buy and ended up selling a Solo to one of their employees.This is why I preordered from a proper dealer. Even for accessories like props and batteries I think I'll avoid Best Buy if I can and do my shopping from specialty dealers I trust (In my case Aeroworks). Even for batteries and props I'd rather support the dealers who actually know more about the product than me.