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Liliia replied to Olaf's discussion mistake installing UgCS v 2.12 in UgCS
"Dear Olaf,
Just wanted to make sure if you managed to install UgCS v.2.12 Beta?
If you need any further assistance, please send a message to support@ugcs.com so our engineers can take a closer look on this issue.
Safe flights!"
Sep 21, 2017
Liliia replied to Olaf's discussion mistake installing UgCS v 2.12 in UgCS
What operating system do you have?
If you have Windows 10, try to reinstall UgCS to the root directory of the hard drive (system drive C:\)."
Sep 18, 2017
Liliia replied to Jason Rourke's discussion Live view of photo/video feed not showing up on Matrice 600 Pro using UGCS for DJI in UgCS
There is an error in SDK of DJI. It appears on A3 autopilots (M600). After DJI fix it in DJI SDK we can start work on this issue in our app. Unfortunately, we don't have information about dates of DJI SDK releases.
We sincerely apologize for…"
Aug 31, 2017
Liliia replied to Priya Sharmila's discussion Telemetry Data received is Incomplete using UgCS .Net SDK in UgCS
"UgCS uses incremental telemetry updates. Each time telemetry field is sent, it is the new value for that field. If a field is not sent, it means the previous value is still valid.
Aug 10, 2017
Liliia replied to JaVa's discussion Telemetry player - big amount of data stored in UgCS
"Dear UgCS Pilot,
I hope you are doing well.
Please, try to clear telemetry using attached instruction. We would gladly receive your feedback about did you resolved your problem with suggested way. 
Also, we would appreciate if you could answer some…"
Jun 30, 2017