Pixhawk 2 - board damaged (maybe) from factory

Posted by Robert Baumgartner on April 12, 2018 at 5:54pm

Dears,

After spent more than 2 weeks troubleshooting an error "No GPS" message. (and “destroy” others GPSs, cables and oterhs, to try to understand)

I opened my Pixhawk2  board and found hot "glue" only in the primary GPS (GPS 1) connectors.

Please can someone check if this glue is normal?  Is possible to see without open the board.

Because if is not normal (the Glue), they sell  a really bad quality board, but first I would like to check first of all.

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Replies

  • Robert Baumgartner April 16, 2018 at 11:33am
    They will fix for me, thanks for 3dxr.co.uk really professional.
  • Developer
    Philip April 13, 2018 at 9:04pm
    This exact same post is on so many sites, it’s difficult to answer them all.

    If your board is broken, RMA it via your local distributor

    The glue is added to increase support for this connector as so many people are forgetting to use the clip.

    For future reference, no support is given here for the Cube, contact your reseller
  • Robert Baumgartner April 13, 2018 at 8:03am

    Problems always happen, the difference is how to manage then, I already send a E-mail to info@3dxr.co.uk, let’s see.

     

    Thanks

  • eko rahardjo April 13, 2018 at 12:53am

    Mine is breaking..no glue at all.. the bad news led pad is broken  and imposible to re-solder. This happen when i remove gps connector. Very fragile.  Pay attention on GPS1 connector.. why there is a hole  exactly on  gps1 connector holder?, so only one side soldered. Only the GPS 1 connector, the others are ok... Imperfection!, that caused very fragile to break.  Perhaps that's why they put glue on that. 

  • Kelly Schrock April 12, 2018 at 7:33pm

    The glue is normal, as Thomas said. It was added to reinforce that connector. The connector is a "pinch to release" type, but it's so close to the Cube it's impossible to pinch. So people tend to push on the tab to release it, causing it to break the solder pads off. So it was reinforced with glue. Since breaking mine, I use tweezers to squeeze the tab. :-)

  • Thomas Stone April 12, 2018 at 7:25pm

    Hi Robert, 

    The glue on the GPS1 connector is normal. It strengthens the GPS1 connector. 

    However, the "No GPS" message is not normal. You should contact your distributor/vendor to see if the unit is defective. They will be able to run through some troubleshooting steps for that particular issue. 

    Best,

    Thomas

This reply was deleted.