We are checking into this issue to find out where the problem is exactly.
If you have any images of those esc it would help to send them over, so we can compare to what we have here.
We will let you know what happened asap."
"Hi Tom, we are aware of the issue and we're working to finish our backlog. Like Jeff mentioned we were closed during the holidays and there were no shipments made during that week. As we came back, we started shipping orders in the…"
I apologize for the issues you had with the store (waiting times and lost package). We were slowed down a bit while setting up a new production plant to help alleviate the backlog of orders. As of today the plant is…"
"Hi guys, there is a mistake with the initial batch of boards shipped out, please send us an email to email@example.com to get you set up with a fix! I apologize fort the mix up, we dropped the ball on this one. Hopefully it…"