Gender
Male
About
About Me:
Hi! I member of UgCS Support Team.
Please tell us a bit about your UAV interest
L
Hometown:
Moscow
Activity Feed
"Hi Lauren!
Building import feature supports only KMZ import with embedded COLLADA 3D models. This means that KMZ (that is actually a ZIP archive with .kmz extension) file must contain one or several .dae files and one .kml file inside. KML file must…"
Building import feature supports only KMZ import with embedded COLLADA 3D models. This means that KMZ (that is actually a ZIP archive with .kmz extension) file must contain one or several .dae files and one .kml file inside. KML file must…"
"Yes, you're right but you don't need to select first point to start at step #2. Just Upload & switch to Auto."
"Hi Luis!
No, it will produce the same amount of points to fly around your circle. I can suggest you:
1. Use "number of approximating points" option to adjust number of points in circle
2. Use our feature to divide mission to parts. You can fly as…"
No, it will produce the same amount of points to fly around your circle. I can suggest you:
1. Use "number of approximating points" option to adjust number of points in circle
2. Use our feature to divide mission to parts. You can fly as…"
"Hi Pablo!
Yes, if UAV will stop on each waypoint and them accelerate and fly to next - it consumes more battery than fly without stops. I can advise you to use special actions - camera by time or camera by distance. In this case no additional…"
Yes, if UAV will stop on each waypoint and them accelerate and fly to next - it consumes more battery than fly without stops. I can advise you to use special actions - camera by time or camera by distance. In this case no additional…"
"Adam,
I send you link to APK file as a reply to your Service Desk request."
I send you link to APK file as a reply to your Service Desk request."
"Hi Matt!
Currently we can't automaticaly trigger camera connected to A3 due SDK limitations. DJI Go app can't do this too for same reason I think."
Currently we can't automaticaly trigger camera connected to A3 due SDK limitations. DJI Go app can't do this too for same reason I think."
"Eric,
our customers often use one simple waypoint before photogrammetry to set camera orientation (or walk around issue in A2) so this problem was hidden from us. Thanks again!
Looking forward to hear about your tests!
Best regards,
Anton…"
our customers often use one simple waypoint before photogrammetry to set camera orientation (or walk around issue in A2) so this problem was hidden from us. Thanks again!
Looking forward to hear about your tests!
Best regards,
Anton…"
"Diego,
we permanently update our beta and fixing issues but for PX4 is still a few things that needs more testing. I'll write you when will be sure that it ready.
Best regards,
Anton Senkovskiy"
we permanently update our beta and fixing issues but for PX4 is still a few things that needs more testing. I'll write you when will be sure that it ready.
Best regards,
Anton Senkovskiy"
"Hi Eric!
Thanks for logs! We found solution. Your issue happens when all WP'ts are at the same altitude. It's been fixed in 2.10 beta. Workaround for 2.9 is to add a waypoint which produces a route segment with steep climb/descent.
Best regards,…"
Thanks for logs! We found solution. Your issue happens when all WP'ts are at the same altitude. It's been fixed in 2.10 beta. Workaround for 2.9 is to add a waypoint which produces a route segment with steep climb/descent.
Best regards,…"
"Thanks for mission dumps!
I'll forward this information to developers.
Is there any other files at C:\Users\ [USER NAME]\AppData\Local\UGCS\logs ? Do you try 2.10 beta?"
I'll forward this information to developers.
Is there any other files at C:\Users\ [USER NAME]\AppData\Local\UGCS\logs ? Do you try 2.10 beta?"
"Hi eric!
Please check that "Take-off point altitude" is correct - https://www.ugcs.com/files/PDFs/Manuals/v2.9/user-manual.pdf (Page 43). It can differ from altitude received from geoserver. If it correct, please send me your log…"
Please check that "Take-off point altitude" is correct - https://www.ugcs.com/files/PDFs/Manuals/v2.9/user-manual.pdf (Page 43). It can differ from altitude received from geoserver. If it correct, please send me your log…"
"Hi Mike!
Can you attach full log, please?
And unfortunately, there is no way to view actual mavlink commands."
Can you attach full log, please?
And unfortunately, there is no way to view actual mavlink commands."
"David,
also check that if you add WMS-maps (http://localhost:8080/geoserver/wms) then you should add them to Map providers group. And For the WMS providers the URL is parsed and the real URL is synthesized during requests. The URL should contain at…"
also check that if you add WMS-maps (http://localhost:8080/geoserver/wms) then you should add them to Map providers group. And For the WMS providers the URL is parsed and the real URL is synthesized during requests. The URL should contain at…"
"David,
what output format uses your geoserver? Can you configure it to use GeoTIFF? Also send me log files from your PC (C:\Users\YOUR_USERNAME\AppData\Local\UgCS)."
what output format uses your geoserver? Can you configure it to use GeoTIFF? Also send me log files from your PC (C:\Users\YOUR_USERNAME\AppData\Local\UgCS)."
"Hi Dave.
Please try to use 127.0.0.1 instead of localhost. Also check that geoserver is running and you can access it via web browser http://localhost:8080/geoserver/web.
For step by step guide see our User Manual (p. 83 - Geoservers)…"
Please try to use 127.0.0.1 instead of localhost. Also check that geoserver is running and you can access it via web browser http://localhost:8080/geoserver/web.
For step by step guide see our User Manual (p. 83 - Geoservers)…"
"Hi Alex!
This DJI restriction for 30m from the first point of the route. Bring the drone close to the first point."
This DJI restriction for 30m from the first point of the route. Bring the drone close to the first point."
